These Terms of Use (hereinafter referred to as “these Terms”) set forth the terms and conditions governing the use of the product sales service (hereinafter referred to as “the Service”) provided by Kitgont (hereinafter referred to as “the Store”) on this website. By using the Service, you agree to these Terms.

Article 1 (Application)
1. These Terms and Conditions apply to all matters concerning the use of this Service between you and our store.
2. The user guidelines, shipping information, return and exchange policies, and other specific provisions posted by our store on this website shall constitute part of these Terms and Conditions.
3. In the event of any conflict between these Terms and Conditions and any specific provisions, the specific provisions shall take precedence.

Article 2 (Terms of Use)
1. Customers shall use this Service after entering true and accurate information.
2. Minors must obtain the consent of their legal guardian before using this service.
3. We reserve the right to refuse an order if there has been a history of refused deliveries, prolonged absences, registration of false information, or any other circumstances we deem inappropriate.

Article 3 (Ordering Products)
1. Customers shall place orders for products in accordance with the procedures established by our store.
2. After you complete your order, we may send you a message confirming your order details.
3. Even after you place an order, we may have to cancel it due to inventory status, incomplete order information, shipping issues, or other unavoidable circumstances.

Article 4 (Conclusion of the Sales Contract)
1. A sales contract between the customer and our store shall be deemed to have been concluded at the time our store processes the customer’s order or begins the shipping process.
2. In the event of errors in the displayed information due to system failures, incorrect price listings, delays in updating inventory, or other reasons, our store reserves the right to modify or cancel your order even after it has been confirmed.

Article 5 (Product Prices)
1. The selling price of each product shall be the price displayed on the respective product page.
2. Product prices, specifications, and availability are subject to change without notice.
3. Whether the displayed price includes shipping costs, various fees, and other charges shall be determined based on the information shown on each page.

Article 6 (Payment Methods)
1. The payment methods accepted at our store shall be those specified separately by us.
2. We currently accept the following payment methods.

・Visa payment
・Mastercard payment
・Google Pay payments
・Convenience Store Payment
・PayPay
・au PAY

3. If you are paying via convenience store, please follow the instructions provided by each convenience store and complete the payment within the payment deadline.
4. If we do not receive payment by the due date, your order may be automatically canceled.
5. We reserve the right to refuse or cancel orders at our discretion in cases of fraudulent use, false orders, or any other orders we deem inappropriate.

Article 7 (Delivery)
1. Delivery typically takes about 5 to 8 days. However, delays may occur due to weather, traffic conditions, carrier schedules, peak seasons, or other circumstances.
2. If there are any errors in the shipping address, name, phone number, etc., there may be delays in shipping or delivery.
3. If additional charges arise due to redelivery requested by the customer, an incomplete address, refusal to accept the package, or other similar reasons, our store reserves the right to bill the customer for those charges as necessary.

Article 8 (Product Colors, Specifications, etc.)
1. We strive to display product images with colors as close to the actual product as possible; however, due to factors such as the device you are using, your monitor settings, and the shooting environment, the colors and appearance may differ from the actual product.
2. Depending on the manufacturing date, production lot, and other factors, specific specifications, tags, packaging, and other details may vary.
3. As a general rule, the minor discrepancies specified in the preceding two paragraphs shall not be considered defects.
4. The products sold in our store are sold directly from the factory and are not authentic products.
We ask that you clearly understand the information above and make your purchase only after you are fully satisfied with it.
By completing your order, you are deemed to have agreed to all of the above terms and conditions.

Article 9 (Returns and Exchanges)
1. The terms and conditions regarding returns and exchanges shall be governed by the "Returns and Exchanges" page separately established by our store.
2. If a product has a manufacturing defect or if you receive an item that differs from your order, please contact us within 3 days of receiving the product.
3. As a general rule, we do not accept returns or exchanges for reasons attributable to the customer.

Article 10 (Prohibited Acts)
When using this Service, customers shall not engage in the following acts.
1. Acts that violate laws and regulations or public order and morals
2. Entering false information
3. Impersonating Others
4. Repeatedly placing and canceling orders without a valid reason
5. Refusing to accept a delivery or being absent for an extended period without a valid reason
6. Acts that infringe upon the rights, interests, reputation, etc., of this store or a third party
7. Acts that interfere with the operation of this Service
8. Any other conduct that we deem inappropriate

Article 11 (Suspension or Modification of Services)
We reserve the right to suspend, modify, or interrupt all or part of this Service without prior notice to customers in the following cases:
1. When performing system maintenance and inspections
2. In the event of force majeure, such as communication failures, power outages, or natural disasters
3. In addition, if we determine that it is difficult to continue providing this service

Article 12 (Disclaimer)
1. We do not guarantee that this service is free from factual or legal defects.
2. Our store assumes no liability whatsoever for any damages incurred by customers due to natural disasters, communication failures, shipping delays, system failures, unauthorized access by third parties, or any other causes beyond our control.
3. Even if our liability is recognized, except in cases of willful misconduct or gross negligence on our part, our liability shall be limited to an amount equal to the price of the products covered by the order in question.

Article 13 (Intellectual Property Rights)
All rights to the text, images, designs, logos, and all other content posted on this website belong to our store or the rightful owners. Unauthorized reproduction, copying, or reuse is prohibited.

Article 14 (Handling of Personal Information)
Our store will handle your personal information appropriately in accordance with our “Privacy Policy.”

Article 15 (Amendments to the Terms and Conditions)
We reserve the right to modify these Terms and Conditions without prior notice to customers if we deem it necessary. The revised Terms and Conditions shall take effect as of the time they are posted on this website.

Article 16 (Governing Law and Jurisdiction)
These Terms and Conditions shall be governed by and construed in accordance with the laws of Japan. In the event of any dispute arising in connection with this Service, the courts designated by our store shall have exclusive jurisdiction as the court of first instance.

Article 17 (Inquiries)
Please direct any inquiries regarding these Terms and Conditions to the contact information below.

Kitgont
メール：[email protected]