Thank you for using KitGont.
To ensure our customers can place orders with confidence, we have provided the following information regarding shipping.

■ About Shipping
We will ship your order within 72 hours after receiving payment.
*We strive to ship orders promptly, even on weekends, holidays, or during periods of high order volume.

■ About Delivery Times
It usually takes about 5 to 10 days for your order to arrive.
However, delivery may take longer than usual due to order volume, weather, traffic conditions, carrier schedules, peak seasons, customs clearance, and other factors.
Please be advised in advance.

■ About Shipping Costs
Please check the shopping cart page or the checkout screen for shipping details.

■ About Tariffs, Customs Clearance Fees, and Import-Related Costs
To ensure our customers can shop with peace of mind, we will cover the following shipping-related costs.

Customers will not be required to pay these fees separately.

■ Regarding Delivery Delays
Delays in delivery may occur in the following cases:
・Surge in Orders
・Long-term vacation period
・Bad weather or natural disasters
・Traffic Conditions
・Circumstances on the part of the shipping company
・Customs Clearance Status
・If we need to verify your order information

■ About Shipping Address Information
If there are any errors in your order information—such as your address, name, or phone number—there may be delays in shipping or delivery.
Please be sure to review the details before placing your order.

■ Regarding Extended Absences and Refusal to Accept Deliveries
If we are unable to deliver your order due to a prolonged absence or refusal to accept the package, we may refuse future orders.
Please be advised in advance.

■ Contact Us
If you have any questions regarding shipping, please contact us by email.

メール：[email protected]